USE OF PERSONAL DATA COLLECTED:

​

HERITAJ undertakes, within the framework of its activities and in accordance with the legislation in force in France and in Europe, to ensure the protection, confidentiality and security of the personal data of the users of its services, as well as to respect their privacy.

This Policy informs you about how HERITAJ processes your personal data.

This policy is particularly applicable to customers and users of offers and services and to visitors to this site.

WHY HERITAJ PROCESSES YOUR DATA:

HERITAJ processes personal data only for specific, explicit and legitimate purposes.
To this end, the purposes pursued by HERITAJ are as follows:

- Manage the identity of the customer or the user and authenticate it,
- Manage the order, - Invoice and collect payments,
- Provide pre-sales and after-sales service
- Process complaints,
- Communicate under customer management,
- Manage disputes,
- Operate the services.

Your data is kept for the time necessary to accomplish the purposes mentioned above. With regard to processing relating to the execution of the transaction, the data may be kept for a maximum of three years from the last transaction.

HERITAJ also carries out data processing for purposes other than the strict execution of transactions. In this case, HERITAJ ensures that it has a legitimate interest in carrying out the processing. In addition, processing may be subject, as far as necessary, to the collection of your consent, which you can withdraw at any time.

To this end, the purposes pursued by HERITAJ are as follows:

- Organize direct marketing operations,
- Organize commercial operations,
- Organize contests,
- Analyze the uses of offers and services for statistics,
- Survey customers or users,
- Analyze the uses of offers to make proposals to customers and users.

Your data is kept for the time necessary to accomplish the purposes mentioned above.

HERITAJ also processes your data to meet its legal or regulatory obligations.

To this end, the purposes pursued by HERITAJ are as follows:
- Keep the data required to be able to meet legal obligations,
- Manage data communication requests from authorized authorities

Your data may be kept for the time necessary to allow HERITAJ to meet its legal obligations.

WHAT ARE THE DATA PROCESSED:

Depending on the case, HERITAJ processes your personal data, collected directly from you. HERITAJ is also likely to be the recipient of data that has been collected from you by a third party.

HERITAJ only processes data if it is strictly necessary for the purposes listed above.

WHO ARE THE RECIPIENTS OF YOUR DATA:

The data collected is intended for internal HERITAJ departments.

The data may also be processed by HERITAJ partners, service providers, subcontractors, competent authorities in the context of legal proceedings, forensic research, and requests for information from the authorities.

WHAT ARE YOUR RIGHTS :

You have the right to access, rectify and delete data concerning you. You can also object to the processing carried out or request its limitation.

HOW TO EXERCISE YOUR RIGHTS:

The user can exercise his rights via the online form.

HOW IS YOUR DATA SECURE:

HERITAJ implements means intended to ensure the security of files made up from personal data collected on the site.

HERITAJ ensures that your data is treated in complete security and confidentiality, including when certain operations are carried out by subcontractors. To this end, the appropriate technical and organizational measures to avoid the loss, misuse, alteration and deletion of personal data concerning you are put in place. These measures are adapted according to the level of sensitivity of the data processed and according to the level of risk presented by the processing or its implementation.

​

REQUEST FOR DELETION OF PERSONAL INFORMATION

For reasons of confidentiality, you have the right to request the deletion of certain personal information concerning you. You can ask us in the "CONTACT" section.